Tuesday, January 12, 2016

Saying "that's not my job" when you work for a nonprofit


If there is one thing that will get under my skin it is hearing someone in the nonprofit sector utter the words “that's not my job”.  It takes everything in me not to say, “Pack up! You’re in the wrong job!”  

I’m the first to agree that it isn’t fair to put too much on anyone or for any one person to be doing the work of many while others are hardly doing the work they actually signed on to do. But when you work for a nonprofit, it goes without saying that there will be times (in some cases more often than not) when there is far more work than there is capacity to get it done. This is especially true when you work in a small shop where it is necessary for the staff to wear many hats. But if you are there because you genuinely care about the mission, you understand that it’s an “all hands on deck” operation and together you move the mission forward.
I have held numerous positions at nonprofits large, small, and in between. I’ve been the chief executive who walked pass a janitor to secure the mop and bucket from “his” closet to clean up a spill when I saw he was busy working on something else. Sure, I could have said “that's not my job” and asked him to stop what he was doing and focus on the more urgent issue; but I chose to demonstrate two things: (1) his work was not beneath me and (2) teamwork makes the dream work.
If as a nonprofit staff you have found yourself becoming agitated when ask to complete tasks not in your job description or stating “that's not my job” and refusing to do the work, I urge you to do some self-reflection. If you determine you are fully committed to the organization’s mission, change your attitude. If you determine that you are not, change your career path.