Thursday, July 12, 2018

I'm faking it.

Over the past few weeks, I have spoken with various people who despite their admittingly not having a clue about what they are supposed to be doing are nonprofit board members and in some cases board officers.
They told me how during meetings they go through the motions as they watch colleagues who have been on the board longer and try desperately to model their behaviors. One said, "Since day one I have been been posturing in hopes that no one discovers my secret -- 'I'm faking it.'"

During each conversation, I put each one of these genuinely dedicated people at ease by telling them, "The people you're trying to impress are most likely faking it, too." 

You see, most people who join a board (even those lucky enough to be courted, recruited and on-boarded properly) never actually receive formal board training. So they fake it. They watch those who were already at the table and follow their example -- assuming it's right when more often than not it is wrong.

We don't know what we don't know.

I included "Nonprofit Board Training" in my Pay-What-You-Can Nonprofit Training Program to ensure current board members, board hopefuls, and those starting a nonprofit can have access to best-practices training regardless of the organization's budget. If you are a current board member, hope to become one, or you're in the process of starting a nonprofit, this training is for you! The next board training will be held on Monday, July 23 from 6-9pm in Baltimore. Reserve your seat for just $15 and join me in my information-packed, interactive training (valued at $180)! Share this opportunity with your full board so you all can gain the knowledge, skills and tools for board success! 

Michelle Nusum-Smith, a licensed nonprofit consultant, coach and trainer, is owner and principal consultant at The Word Woman LLC, a consultancy that helps nonprofits, government agencies, and individuals to develop the skills, knowledge and resources to achieve their missions to do good. With nearly 20 years of nonprofit experience, Michelle has expertise in organizational development and leadership, board development, program development, financial management, fundraising, marketing, and community relations. She is licensed to offer consulting services for the Maryland Nonprofit’s Standards for Excellence® program and has the knowledge, skills and tools necessary to work with nonprofit organizations across the country.

www.thewordwomanllc.com • info@thewordwomanllc.com • 240-215-4984

Wednesday, June 13, 2018

Fundraising Tips for Your Nonprofit Board

You may have seen my post on Facebook about a meeting I recently had with the fundraising committee of a client's board. They wanted to discuss their challenges and get some guidance and support. One of the first questions I always ask when meeting with an organization about their fundraising is, "What is your fundraising goal?" This committee of two didn't have an immediate answer. Fortunately, the Executive Director was there to assist. However, the amount she suggested was quite low -- $5,000. And I'm pretty sure the "goal" wasn't based on an assessment or strategic planning. 

Unfortunately, this isn't unusual.

For many organizations, the fundraising strategy is "get as much money as you can from whomever and from wherever and we'll make it work with whatever with get". For board members (staff as well), this is a recipe for failure, frustration and burnout.

Fundraising events was a key issue of our discussion. One member of the committee expressed her confusion about how many events they should plan to do. She shared how the last event was a "learning experience" that didn't raise much money. The other member was excited to discuss an event she was already planning. Unfortunately, the focal point of her event had very little (some would say nothing) to do with the mission and purpose of the organization. I explained how although her friends and associates had expressed an interest in attending the event, the organization's core supporters likely would not attend because there is disconnect. We discussed how it would be better to incorporate her activity into an event that would draw their existing supporters as well as her friends and associates.

When mapping a plan to get to anywhere, you must first determine where you want to go. Setting realistic and well-defined goals is the first step towards success in any endeavor.

Overall fundraising goals and strategies should be determined at the board level --- no matter if your organization is only months old or has been around for decades. And committees are where the work gets done. Here are some tips for using committees to position your board for fundraising success:

  • A "Fundraising Committee" can do more harm than good. Many boards, recognizing the importance of fundraising will establish a "fundraising committee" as a standing committee of the board. The intent is to ensure some board members are focused on fundraising. Though it is helpful to have a few board members lead the focus on fundraising, often establishing an official committee undermines the fact that fundraising is always the responsibility of all board members. When there is a fundraising committee, board members that are not members of the committee overtime tend to believe they can opt-out of fundraising efforts. A better approach is to establish adhoc committees, such as an event committee, capital campaign committee, or annual fund committee. Adhoc committees are established for a specific period of time to achieve a specific goal and is dissolved when the goal is achieved or time in which to complete is expires. Adhoc committees are more effective because they allow for shared leadership and accountability through rotations of board members as new committees come and go.  

  • Board members should not be your only committee members. Many boards fail to recognize the capacity building opportunity committees represent for the board. My client's two-member committee of members with full-time jobs simply do not have the capacity to meet the demands of their committee's charge. Committees are also a great training ground and a recruiting mechanism. For organizations like my client, the board is comprised of two people with limited knowledge, skills and time. They cannot possibly possess all of the knowledge and skills the committee needs and even if they do, they don't have the time to give them. Engaging volunteers and supporters to serve on committees offers many benefits, including: 

  • Non-board member committee members lessen the burdon on your board members who should serve on no more than one or two committees. With the exception of the Executive Committee and Finance Committee, a committee generally only requires one or two board members who don't need to serve as the committee chair.  
·         Many organizations will recruit a person "off the street" to serve on the board without any real knowledge about their work style, work ethic or the real value (if any) they bring to the board. Board members, unlike committee members, are given the power (responsibility) to vote on the strategic direction of the organization -- its operations, its financials, its programs and its leadership. Having targeted prospects and others serve at the committee level first will enable the board to make informed decisions before voting on a board member's application. Having a board member serving on a committee first will position them to join the board with an understanding the organization’s needs and a willingness to help to meet them.

·         Having non-board members serve on committees widens the pool of potential supporters and donors and increases the board's capacity to reach them. Each committee member brings to the organization connections and relationships that they can tap into for the benefit of the board and organization. 


Michelle Nusum-Smith, a licensed nonprofit consultant, coach and trainer, is owner and principal consultant at The Word Woman LLC, a consultancy that helps nonprofits, government agencies, and individuals to develop the skills, knowledge and resources to achieve their missions to do good. With nearly 20 years of nonprofit experience, Michelle has expertise in organizational development and leadership, board development, program development, financial management, fundraising, marketing, and community relations. She is licensed to offer consulting services for the Maryland Nonprofit’s Standards for Excellence® program and has the knowledge, skills and tools necessary to work with nonprofit organizations across the country.